About the program
The curriculum offers courses in world destinations, selling and customer service, transportation, communication, product knowledge, tour development and management, tourism law, business math, and event management. The students will learn to research, solve problems, be team players, exhibit professionalism and adapt to an ever-changing industry.
Students will become familiar with:
- world tourist destinations and their local laws and customs
- basic reservation and booking procedures for airline, hotel, car, cruise, rail and bus
- both major airline reservation systems, APOLLO BY GEMINI (GALILEO) and SABRE.
Students will have an opportunity to further develop practical skills and enrich their industry knowledge by participating in a seven-week-long field placement during their fourth and final semester. With the assistance of a devoted Field Placement Coordinator, students can complete placements in various industry areas to suit their interests.
*This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training
British Columbia Secondary School Diploma where English is the primary language of instruction (80 credits) or equivalent including:
- Grade 12 English
- Grade 11 Mathematics
- Recommended: computer competency in word processing, excel and web-browser software
Proof of Language Proficiency
All applicants from non-English-speaking countries must demonstrate adequate English language proficiency to be successful at the college level. English language proficiency can be demonstrated through:
- Obtaining a grade of 60% or higher on the Hanson English Placement Test; or
- Submitting records showing that the student meets Hanson College’s Language Proficiency Alternatives.
- Options for showing English Language Proficiency criteria have been met include:
- Providing proof of successfully completing (passing mark of 50% or above) EN 12, COM12, TPC 12, or a provincial equivalent in a recognized Canadian Secondary School where English is the primary language of instruction.
- Providing proof of successfully completing (passing mark of 50% or above in all courses) a semester in a recognized Canadian post-secondary institution where English is the primary language of instruction.
- Options for showing English Language Proficiency criteria have been met include:
- Or, successfully completing the Hanson EAP program with a minimum grade of 60%
- IELTS Overall 6 and no band less than 5.5 issued in the past 24 months
- TOEFL (paper) score of 550
- TOEFL (computer) score of 80
- PTE score of 58
- English 12/ENG4U score of C- or passing grade
- IB English 12 score of C- or passing grade
- One full post-secondary semester (Non-EAP program)- passing grades in all courses
Valid Study Permit
- All applicants must provide a valid study permit prior to commencing studies
Business Records (ACC1220, 3 credits)
In this course, students will be provided with an introduction to the keeping of the essential financial records of a business. The students will record, classify, and summarize common transactions, using the double-entry system of accounting, including transactions for cash, accounts receivable, accounts payable, petty cash and bank reconciliations.
College Communications (ENG1002, 3 credits)
In this course, students will receive practical training in writing, researching, and editing to develop communication skills required for academic and workplace success.
Land Arrangements (TRL1110, 3 credits)
In this course, students will be introduced to the surface sector of the tourism industry and the suppliers that provide services at the destinations. Students will become familiar with the variety of accommodations and the different modes of transportation: car rental, rail and motor coach, available to the traveler.
Introduction to Tourism Industry (TTP1100, 4 credits)
In this course, students will be introduced to the diverse sectors of the Canadian Tourism industry and will be made aware of their professional and legal responsibilities when counseling and selling travel products and services to the consumer.
Destination Products – Canada & USA (TWD1102, 3 credits)
In this course, students will study tourism geography in order to promote and sell travel products and services for destinations in Canada and the United States.
Computerized Business Applications (BUS1106, 3 credits)
In this course, students will be introduced to microcomputers and productivity software with applications streamlined for business. Students will use a windows environment to handle file management, and an office suite to perform document processing, create an electronic presentation and prepare a worksheet.
Economics (ECN1002, 3 credits)
In this course, students will explore large and small scales economic phenomena which will help them realize the power of economic theory in explaining the practical aspects of their lives. Students will examine the behaviours of individuals, households, firms, industries, and resource owners. Further, students will review the explanations for such things as prices and output of firms, and the choices of consumers in buying goods and services. They will examine technological change, costs, competitions and adjustments of markets to new conditions such as inflation, unemployment, economic growth, economic systems, supply and demand analysis, national income, money and banking.
Organizational Behaviour (BUS2040, 3 credits)
In this course, students will assess the impacts of human behaviour on organizational performance through the study of personal values and perceptions, motivational techniques, effective utilization of teamwork, conflict resolution options, negotiation processes, leadership styles, approaches to decision making, options for organizational structure, and change management. Students will learn to predict potential impacts of human resources policies and practices on employee behaviour as well as recommend management practices to effectively address specific employee behaviours.
Workplace & Employment Writing (ENG2305, 3 credits)
In this course, students will follow communication strategies to produce short reports, electronic messages, and business letters based on program-related scenarios. Students will also study interviewing methods, résumé styles, and application letters to prepare for employment searches within their specific fields.
Marketing for Tourism & Hospitality (MKT1106, 4 credits)
In this course, students will be provided with a total overview of the contemporary marketing process, with a specific focus on the Tourism and Hospitality industry. Emphasis will be placed on concepts that are the basis for marketing decision-making as well as the process of developing marketing strategies. Formal group reports/cases will be introduced and used as part of the learning process.
Ticketing & Tariffs (TTP1007, 3 credits)
In this course, students will learn to apply the vocational skills of issuing travel documents and determining and selling the appropriate airfares for different travel scenarios. The focus is on world travel, domestic within Canada, trans-border to the United States and International travel.
Destination Products & Research (TWD1201, 4 credits)
In this course, students will examine and research South America, Europe, Africa, Asia and Oceania tourist destinations, travel products and services.
Tour & Package Holidays (TTP1101, 3 credits)
In this course, students will examine the components of tours and package holidays to gain an understanding of the differences between similar tours and to follow proper procedures for booking tours and package holidays and providing proper documents.
Health & Wellness (FIT1115, 3 credits)
In this course, students will learn how their lives can be enhanced by an active and healthy lifestyle. This course will motivate students to make healthy choices and provide them with the necessary knowledge to make positive behavioral changes. To feel our best, to protect ourselves from degenerative diseases, and to enjoy the highest quality of life, we need to place health and wellness among our top priorities. Topics such as nutrition, principles of physical fitness, stress, and prevention of specific diseases will be discussed.
Introduction to Human Resources (HRP1000, 3 credits)
In this course, students will learn how proper recruitment/selection strategies, and training and development methods, maintain an organization’s competitive advantage. The integral role of job design and analysis in affecting compensation management and performance appraisal decisions will be examined. Students will investigate a variety of employment and health and safety laws as they relate to managing a diverse workforce. In addition, the fundamental principles of the union-management framework will be explored.
Computer Reservations (TCB1101, 4 credits)
In this course, students will access the Software emulator to gain skills on airline computer reservation systems in order to research, book and sell air travel. Students will focus primarily on domestic ticketing within Canada and transborder travel to the United States. In addition, students will examine some basic international air travel and new trends in the travel industry.
Cross Cultural & Niche Tourism (TTP1102, 4 credits)
In this course, students will develop an increasing awareness of cultural tourism. Students will examine the complex dynamics of cultural tourism and develop the skills and knowledge needed to organize cross cultural travel.
Tourism Law & Risk Management (TTP1004, 4 credits)
In this course, students will learn how to identify and interpret legal issues and problems that occur in the tourism industry. Students will become familiar with the legal framework in Canada, and specifically in British Columbia as well as Ontario; and understand the laws that govern the businesses in the different sectors. The approach of the course is to discuss legal rules in the context of examples illustrated through case studies.
Meeting & Conference Planning (TTP1103, 2 credits)
In this course, students will examine the recent growth of the meetings and conferences. They will learn the various types of meetings and conferences and focus on distinguishing between the association and corporate markets. The differences in motivations, needs and expectations for each market will be analyzed. The role of a meeting planner will be examined as it relates to the marketing, tour planning and production activities, as well as career opportunities.
Customer Service (BUS1600, 3 credits)
In this course, students will be introduced to the tools needed for success in dealing with customers. Students will be exposed to practical, real-world concepts and experiences along with suggestions for dealing with a variety of customer situations and problems.
Entrepreneurship (BUS3585, 3 credits)
In this course, students will explore the world of entrepreneurship and economic development. The personality/character traits that are associated with the entrepreneurial spirit are modeled. Students will identify and evaluate business opportunities. Students will then develop a business plan for a potential new start-up and present the plan accordingly.
Positive Psychology (GEN.ED) (PSY1125, 3 credits)
In this course, students will examine what makes our lives meaningful, pleasant, productive and healthy. The course will focus on positive psychological research and include discussions about resilience, positive emotions, mindsets, self acceptance, mindfulness, relationships, finding meaning and goal achievement. There will be opportunities to learn strategies to understand and develop personal strengths, improve personal relationships and deal with everyday adversity.
Psychology of Evil (PSY1001, 3 credits)
In this course, students will systematically examine how society defines evil and the many different pathways to evil. Students will critically examine the study of evil from psychological, social and biological perspectives. This course will address compelling questions that examine and explain the motives, rationales and environmental influences that cause people to abuse power and to act in destructive and horrific ways.
Topics discussed in this course will include cults, terrorism, genocide, psychopaths, and corporate evil, to name only a few. Through analysis of case studies and historical events, students will reflect on how society and individuals can play an active role in reducing hostility and building more compassionate communities.
Professional Selling (MKT2320, 3 credits)
In this course, students will become prepared for the exciting world of selling by developing a solid foundation in selling theory and practice.
Field Placement (TTP1010, 7 credits)
In this course, students will experience the daily operations of a tourism industry organization in an external placement component. This will allow students to use some of the skills and knowledge acquired during the previous semesters and to help them make a career choice.
Intro to the Cruise Industry (TTP1008, 3 credits)
In this course, students will become familiar with the cruise industry. Students will examine the important aspects of selling cruise vacation effectively to future clients.
Workplace Readiness (TTP1009, 1 credit)
In this course, students will further develop employability skills by researching various travel agencies and examining available job postings. The learner will demonstrate career preparation by creating a resume and writing cover letters customized for actual job ads. Students will also participate in a mock interview and discuss appropriate attire and professional communication.
Adventure Leisure & Ecotourism (TTP1011, 3 credits)
In this course, students will learn to appreciate abundant natural resources that provide world class opportunities for eco-tourism developing sustainable destinations that conserve natural areas, educate visitors and benefit local people.
* Includes $400 non-refundable application fee. (This is only for international students. All programs exclusively enroll international students.)
** Fees do not include books (unless specifically noted), supplies or living costs.